Last Updated: January 15, 2026

Table of Contents

1. Introduction

Welcome to erek20. This Privacy Policy explains how erek20 ("we," "us," "our") collects, uses, stores, protects, and discloses your personal information when you access or use our online betting platform at https://erek20.cam (the "Platform"). We are committed to protecting your privacy and handling your personal data with transparency, security, and in accordance with applicable data protection laws.

By creating an account, accessing our Services, or using any features of the erek20 Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein. If you do not agree with any part of this Privacy Policy, you must not use our Services.

This Privacy Policy applies to all users of the erek20 Platform, including visitors who browse without registering and registered account holders who place bets on sports, casino games, slots, and togel (lottery betting) markets available through our Services.

2. Data Controller

For the purposes of applicable data protection legislation, erek20 acts as the data controller responsible for the processing of your personal information collected through the Platform. As the data controller, we determine the purposes and means of processing your personal data and are accountable for ensuring compliance with data protection principles.

If you have any questions, concerns, or requests regarding the handling of your personal data, please contact our Data Protection Officer using the contact details provided in Section 15 of this Privacy Policy.

3. Information We Collect

We collect various types of information about you to provide, maintain, improve, and secure our Services. The categories of personal information we collect include:

3.1 Information You Provide Directly

3.2 Information Collected Automatically

3.3 Information from Third Parties

4. How We Use Your Information

erek20 processes your personal information for the following purposes:

4.1 Account Management and Service Provision

4.2 Legal and Regulatory Compliance

4.3 Security and Fraud Prevention

4.4 Customer Support

4.5 Marketing and Communications

4.6 Platform Improvement and Analytics

Under applicable data protection laws, we must have a valid legal basis for processing your personal information. We process your data based on the following legal grounds:

6. Data Sharing and Disclosure

erek20 does not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your information with the following categories of recipients for legitimate business and legal reasons:

6.1 Service Providers and Business Partners

6.2 Legal and Regulatory Authorities

We may disclose your information to law enforcement agencies, regulatory bodies, courts, or other government authorities when required by law, legal process, or to comply with legitimate governmental requests, including to:

6.3 Business Transfers

If erek20 is involved in a merger, acquisition, sale of assets, bankruptcy, or other business transaction, your personal information may be transferred to the successor entity as part of that transaction. We will notify you of any such change in ownership and provide you with choices regarding your data.

6.4 Affiliates and Related Entities

We may share your information with affiliated companies within our corporate group for internal administrative purposes, fraud prevention, and to provide coordinated services.

7. Data Security Measures

erek20 takes the security of your personal information seriously and implements comprehensive technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

7.1 Encryption and Secure Transmission

7.2 Access Controls and Authentication

7.3 Network and Infrastructure Security

7.4 Organizational Security Measures

While we implement robust security measures, no system is completely secure. You also have a responsibility to protect your account by using strong passwords, not sharing login credentials, logging out after each session, and promptly notifying us if you suspect unauthorized account access.

8. Data Retention

erek20 retains your personal information for as long as necessary to fulfill the purposes for which it was collected and to comply with our legal, regulatory, accounting, and reporting obligations. Our data retention practices are as follows:

8.1 Active Account Data

While your account remains active, we retain all account information, transaction histories, betting records, and communications to provide ongoing services and maintain accurate records.

8.2 Closed Account Data

After you close your account, we retain certain information for mandatory retention periods required by gambling regulations, AML laws, and tax regulations. Specifically:

8.3 Legal Hold

If your data is subject to ongoing legal proceedings, regulatory investigations, or unresolved disputes, we will retain relevant information until the matter is resolved, regardless of standard retention periods.

8.4 Data Deletion

After applicable retention periods expire, we securely delete or anonymize your personal information in accordance with industry best practices. Anonymized data that cannot be used to identify you may be retained indefinitely for statistical and analytical purposes.

9. Your Privacy Rights

Under applicable data protection laws, you have the following rights regarding your personal information held by erek20:

9.1 Right of Access

You have the right to request confirmation of whether we process your personal data and to obtain a copy of the personal information we hold about you. You can access much of your account data directly through your erek20 account dashboard.

9.2 Right to Rectification

You have the right to request correction of inaccurate or incomplete personal information. You can update most account details directly through your account settings or by contacting customer support.

9.3 Right to Erasure ("Right to be Forgotten")

You may request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected. However, this right is limited by our legal obligations to retain certain information for regulatory compliance, AML requirements, and legitimate business purposes.

9.4 Right to Restriction of Processing

You have the right to request that we limit how we use your personal information in certain situations, such as when you contest the accuracy of the data or object to processing.

9.5 Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another data controller where technically feasible.

9.6 Right to Object

You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes. We will stop processing unless we have compelling legitimate grounds that override your interests.

9.7 Right to Withdraw Consent

Where we process your data based on consent (such as for marketing communications), you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing based on consent before withdrawal.

9.8 Right to Lodge a Complaint

If you believe we have violated your privacy rights, you have the right to lodge a complaint with the relevant data protection supervisory authority in your jurisdiction.

How to Exercise Your Rights: To exercise any of these rights, contact our Data Protection Officer using the contact details in Section 15. We will respond to your request within 30 days of verification of your identity.

10. Cookies and Tracking Technologies

erek20 uses cookies, web beacons, pixel tags, and similar technologies to enhance your user experience, analyze platform usage, and deliver personalized content.

10.1 Types of Cookies We Use

10.2 Managing Cookies

Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies or alert you when cookies are being sent. Please note that disabling essential cookies may prevent you from accessing certain features of the Platform.

To learn more about cookies and how to manage them, visit www.allaboutcookies.org or consult your browser's help documentation.

11. Third-Party Services

The erek20 Platform integrates with third-party services and contains links to external websites operated by payment processors, game providers, and other service partners. This Privacy Policy applies only to information collected by erek20. When you interact with third-party services or visit external websites, you are subject to their respective privacy policies, which may differ from ours.

We encourage you to review the privacy policies of any third-party services you access through our Platform. erek20 is not responsible for the privacy practices or content of third-party websites and services.

Third-party game providers (such as Pragmatic Play, Evolution Gaming, Microgaming, NetEnt) may collect data about your game play activity in accordance with their own privacy policies. We require our third-party partners to maintain appropriate data protection standards, but we cannot guarantee their practices.

12. Children's Privacy

erek20 is an adult-only platform. Our Services are strictly intended for individuals who are at least 21 years of age. We do not knowingly collect personal information from anyone under 21 years old.

If we become aware that we have inadvertently collected personal data from someone under the age of 21, we will take immediate steps to delete that information from our systems and permanently close the associated account. Any funds in such accounts will be forfeited.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at the address provided in Section 15 so we can take appropriate action.

13. International Data Transfers

erek20 operates internationally and may transfer your personal information to countries outside Indonesia, including countries that may have different data protection standards than those in your jurisdiction. When we transfer data internationally, we implement appropriate safeguards to protect your information, including:

By using erek20, you acknowledge and consent to the international transfer of your personal data as described in this Privacy Policy.

14. Changes to This Privacy Policy

erek20 reserves the right to update, modify, or replace this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes to this Privacy Policy, we will notify you by:

Your continued use of erek20 after the effective date of any changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

If you do not agree with changes to the Privacy Policy, you should discontinue using our Services and contact us to close your account.

15. Contact Us

If you have any questions, concerns, comments, or requests regarding this Privacy Policy or our data handling practices, please contact erek20's Data Protection Officer:

Email: [email protected]

Subject Line: Privacy Policy Inquiry / Data Protection Request

Live Chat: Available 24/7 through the erek20 Platform for urgent privacy concerns

When contacting us about privacy matters, please provide your full name, registered email address, and a detailed description of your request. To protect your privacy, we will verify your identity before responding to data access, correction, or deletion requests. We aim to respond to all privacy inquiries within 30 days.

Bank-Grade Encryption

All personal data and financial transactions are protected by 256-bit SSL encryption, ensuring your information remains secure and confidential.

No Data Selling

erek20 never sells, rents, or trades your personal information to third parties for marketing purposes. Your data belongs to you.

Your Rights Protected

You have full control over your personal data with rights to access, correct, delete, and restrict processing in accordance with data protection laws.

Compliance First

We adhere to strict KYC, AML, and data protection regulations to ensure a secure and legally compliant betting environment.

Secure Infrastructure

Your data is stored on secure servers with regular backups, intrusion detection, and 24/7 security monitoring to prevent unauthorized access.

Transparent Communication

We communicate clearly about data collection and usage. Any policy changes are notified promptly with clear explanations.

Have More Questions?

Read our comprehensive Terms & Conditions or visit our FAQ for additional information about your account and our services

View Terms View FAQ

Commitment to Privacy

At erek20, protecting your privacy is not just a legal obligation—it's a core value. We are committed to maintaining the highest standards of data protection, transparency, and security. If you ever have concerns about how your information is handled, our Data Protection Officer and customer support team are here to help. We continuously review and update our privacy practices to ensure we provide you with the safest possible betting experience.